Privacy Policy

Privacy Policy:

We want to ensure that you are fully aware of how we use and store your data and reassure you that we are totally committed to protecting and respecting your privacy. We will keep your personal data safe and will only use it to enhance your browsing and shopping experience with Souljunkie. By using our website (www.souljunkie.com), you are consenting to the use of the data as set out in this policy.

We promise:

>> We’ll keep things easy for you to understand there are no surprises

>> We’ll only ever use your data for the purpose of fulfilling your orders and improving your Souljunkie customer experience

>> We’ll only hold onto the data that we need. If we don’t need it, we’ll delete it. 

>> We will protect the personal data you provide us

If you have any questions about how we protect your privacy or use your personal data, please get in touch at hello@souljunkieclothing.com and we’ll be happy to help.

Personal Data

We use your name and contact details to deliver your Souljunkie order and we need your details to ensure this happens! We also use your personal data to provide you with updates about your order by text, email or phone. Having a record of your personal details means we can provide the best customer service and support; we can respond to your queries faster and more effectively.

With your consent we will also use your contact data to email you about new styles and to keep you up to date with the latest news and offers. This is only done with your consent and you can unsubscribe at any time!

Cookies:

We work with carefully selected marketing agencies and a variety of networks to utilise technologies which allow us to display adverts for products you may be interested in. These technologies make use of things like pixels and cookies to ensure that the ads you see are relevant (please see our Cookie Policy for more info)

Payment details

Your payment details are used to take payment for your order and give refunds. All of our payments and refunds are processed through a secure third-party payment gateway - we do not store your payment details. Our website has a valid SSL Security Certificate to ensure your payments are safe. We pass the information to our secure payment gateway for fraud prevention and to keep all payments safe and secure. 

Competitions:

You will need to provide us with some personal information (for example your email address) to enter our competitions so we can contact you if you are a winner! 

Data & third parties:

We share information like your contact details and delivery address with our carefully selected partners including our suppliers and the couriers in order to deliver your order

Sharing your information:

Souljunkie will never sell any personal data to a third party, this includes your name, address, email address, phone number or credit card information. We do need to share your data with certain carefully selected third party companies enlisted by Souljunkie in order to be able to provide our service to you.

Access to information:

You have the right to access any personal information Souljunkie hold about you and the right to request that we delete your data at any time. 

Changes to our privacy policy:

Our Privacy Policy is subject to change and may be updated from time to time. If significant changes are published, we will get in touch to let you know via email, if you have consented to hearing from us this way.

Social media:

We love interacting with you on social media. We are happy to answer customer service queries via social media, but we recommend you do not share personal data on a public feed. 

It makes our day to see you wearing Souljunkie and sharing your images on social media. We encourage you to use ‘#SouljunkieClothing’ and ‘#SouljunkieVibes’ or tag @souljunkieclothing. If you choose to tag us in your image post or use this hashtag, we may repost your picture on our channels or website, we will always credit your image! If your image has been used by us and you change your mind about it being shared send us a DM or drop us an email at hello@souljunkieclothing.com